Privacy Policy

1. Introduction

Welcome to Mimi's Boutique ("we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and share information about you when you visit our website and online store, which sells Children's wooden toys and baby essentials (the "Services").

2. Information We Collect

We may collect the following types of information when you use our Services:

Personal Information: Name, email address, phone number, shipping and billing addresses, and payment information.
Account Information: Username, password, and other registration details.
Transaction Information: Details about purchases you make, including product descriptions, prices, and shipping details.
Technical Information: IP address, browser type, operating system, and browsing behaviour.
Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies.

3. How We Use Your Information

We use the information we collect for the following purposes:

Processing Orders: To process and fulfil your orders, including sending you order confirmations and shipping notifications.
Customer Service: To provide customer support, respond to your inquiries, and address any issues you may have.
Personalisation: To personalise your shopping experience and recommend products that may interest you.
Marketing: To send you marketing communications, including newsletters, promotions, and special offers, if you have opted to receive them.
Analytics: To analyse website usage and improve our Services.
Security: To protect against fraud and unauthorised transactions and to ensure the security of our website and Services.

4. Sharing Your Information

We may share your information with third parties in the following situations:

Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, and marketing.
Legal Requirements: We may disclose your information if required to do so by law or in response to a legal request.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.

5. Your Choices

You have the following choices regarding your information:

Access and Update: You can access and update your personal information by logging into your account on our website.
Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in each email or by contacting us directly.
Cookies: You can manage your cookie preferences through your browser settings.

6. Security

We implement reasonable security measures to protect your personal information from unauthorised access and use. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.

7. Children's Privacy

Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will delete such information from our records.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Mimi's Boutique

Email: infomimisboutique@gmail.com